Terms of Service
Last Updated: November 3, 2025
Acceptance of Terms
By using Streetwise Mortgages' services, including our website, SMS communications, and mortgage brokerage services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
SMS Program Terms
Program Description
Streetwise Mortgages SMS Program provides you with important updates, mortgage information, educational content, and service notifications related to your mortgage financing needs and real estate investment journey.
By opting in to our SMS program, you may receive messages including:
- Mortgage application status updates
- Time-sensitive financing opportunities
- Market insights and rate alerts
- Educational content about real estate investing
- Reminders for important deadlines and appointments
- Service-related notifications
Opt-Out Instructions
You can cancel the SMS service at any time. Simply reply "STOP" to any message you receive from us. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions
To rejoin after opting out, sign up as you did initially through our website or by contacting your Streetwise advisor, and we will resume sending SMS messages to you.
Help Instructions
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:
Email: support@streetwisemortgages.ca
Phone: +1 800-208-6255
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
SMS Privacy
For privacy-related inquiries regarding SMS communications, please refer to our Privacy Policy.
Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Compliance with Industry Standards
Streetwise Mortgages complies with all applicable telecommunications regulations and industry best practices, including CASL (Canada's Anti-Spam Legislation) and TCPA compliance standards.
SMS Legal Compliance
By participating in this SMS program, you agree to receive text messages from Streetwise Mortgages and acknowledge that consent to receive messages is not a condition of purchase. This service is provided in compliance with Canadian telecommunications laws.
Service Description
Streetwise Mortgages provides mortgage brokerage services specializing in real estate investment financing, including but not limited to:
- Investment property financing
- Multi-residential and commercial mortgages
- Complex deal structuring
- Portfolio building consultation
- Strategic financing advice
- Lender relationships and negotiations
User Responsibilities
You agree to:
- Provide accurate and complete information regarding your financial situation, employment, and assets
- Respond to information requests in a timely manner
- Notify us immediately of any material changes to your financial situation, employment status, or property details
- Comply with all applicable laws and regulations
- Review all documentation carefully before signing
- Maintain the confidentiality of any login credentials or account information
Broker Relationship
Streetwise Mortgages acts as a mortgage broker, not a lender. We work on your behalf to find suitable mortgage products from our network of lenders. While we strive to find the best solution for your needs, we cannot guarantee approval or specific terms.
No Guarantee of Approval
Important Notice:
Streetwise Mortgages does not guarantee loan approval. Final lending decisions are made by individual lenders based on their own underwriting criteria, policies, and risk assessment. Mortgage approval is subject to property appraisal, credit verification, income verification, and other conditions as determined by the lender.
Fees and Compensation
Streetwise Mortgages may receive compensation from lenders for successfully arranged mortgages. Any fees payable by you will be clearly disclosed in writing before you commit to any product or service. You have the right to decline any product or service based on fee disclosure.
Limitation of Liability
To the fullest extent permitted by law, Streetwise Mortgages shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, business opportunities, or data
- Lender decisions, delays, or denials
- Changes in interest rates, lending policies, or market conditions
- Errors or omissions in information provided by third parties
Intellectual Property
All content on Streetwise Mortgages' website, marketing materials, educational resources, and proprietary systems, including but not limited to text, graphics, logos, images, videos, software, and educational content, is the property of Streetwise Mortgages and protected by Canadian intellectual property laws. Unauthorized use, reproduction, or distribution of our content is prohibited.
Confidentiality and Privacy
Your personal and financial information is handled in accordance with our Privacy Policy and applicable privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act). We maintain strict confidentiality standards and do not sell your information to third parties.
Third-Party Links and Services
Our website may contain links to third-party websites or services. Streetwise Mortgages is not responsible for the content, privacy practices, or terms of service of any third-party sites. We encourage you to review the terms and privacy policies of any third-party services you access.
Termination of Service
Either party may terminate the service relationship at any time. Streetwise Mortgages reserves the right to refuse service or terminate the relationship if:
- You provide false or misleading information
- You fail to respond to reasonable requests for information
- You engage in abusive, threatening, or inappropriate behavior toward our staff
- We determine that we cannot adequately serve your needs
- You violate these Terms of Service
Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiation is unsuccessful, the dispute may be submitted to mediation before pursuing legal action.
Regulatory Compliance
Streetwise Mortgages operates in compliance with all applicable federal and provincial regulations governing mortgage brokerage services in Canada. Our mortgage agents are licensed and regulated by the applicable provincial regulatory bodies.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated to active clients via email or through our website. The updated version will be indicated by the "Last Updated" date at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any written agreements you sign, constitute the entire agreement between you and Streetwise Mortgages regarding our services and supersede all prior discussions, negotiations, and agreements.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal action or proceeding relating to these terms shall be brought exclusively in the courts of Ontario.
Contact Information
For questions about these Terms of Service:
Streetwise Mortgages
Email: support@streetwisemortgages.ca
Website: streetwisemortgages.com
For privacy-related inquiries:
Email: privacy@streetwisemortgages.ca